Dubai CommerCity
Dubai CommerCity is the region's first free zone built specifically for e-commerce, organised into business, logistics and social clusters so that offices, warehousing and fulfilment sit together. The proposition is that an online retailer can license, store stock and ship orders from one place. It is priced above the generic low-cost zones, so it earns its keep only if you actually use the fulfilment infrastructure.
Starting from: AED 20,000 - 60,000 for year one
Why choose Dubai CommerCity?
- Purpose-built for e-commerce rather than adapted from a general trading zone
- Integrated warehousing and fulfilment alongside office space
- Three clusters: business offices, logistics units and a social retail zone
- Customs and last-mile logistics designed around parcel volume, not containers
- Part of the Dubai Integrated Economic Zones group alongside DAFZA and DSO
- 100% foreign ownership and full profit repatriation
How much does a Dubai CommerCity licence cost?
A licence here typically runs AED 20,000 - 60,000 for year one. The licence is normally issued in 7 - 21 working days once documents are ready, and entry package tiers carry 1 - 6 visas. The low end is a single-activity licence with no staff visas; the high end reflects extra activities, a dedicated office or a higher visa quota.
Purpose-built e-commerce free zone with integrated warehousing and fulfilment.
Estimate. Indicative market range for planning, not confirmed with the authority. Check current figures before you apply.
| Item | Indicative cost | Notes |
|---|---|---|
| Trade licence (year one) | AED 20,000 - 60,000 | Varies with activity count and facility |
| Establishment / immigration card | AED 1,200 - 2,000 | One-off per company, required before any visa |
| Investor or partner visa (2 years) | AED 3,500 - 5,500 | Includes medical, Emirates ID and status change |
| Employee visa (2 years) | AED 4,000 - 6,500 | Per employee |
| Annual licence renewal | 85 - 100% of year-one fee | Excludes one-off formation items |
Indicative ranges for planning, not a quote. Zone packages and government fees change — confirm current figures with the authority before you apply.
How many visas do you get?
Quota follows the facility you take, not the licence itself.
| What you lease | Typical visa quota | Notes |
|---|---|---|
| Licence only (zero-visa) | 0 | Trade licence with no residency for anyone |
| Flexi desk / smart desk | 1 - 6 | Set by the package tier you buy, not by the activity |
| Dedicated office (15 - 25 sqm) | 4 - 8 | First step up when a flexi desk runs out of quota |
| Larger office or warehouse | about 1 per 9 sqm | Subject to the zone approving the allocation |
Full detail, including how to increase your allocation: free zone visa quota explained.
Licence types available
- E-commerce licence — online retail, marketplace selling and digital storefronts
- Trading licence — import, distribution and resale of goods
- Service licence — digital marketing, fulfilment support and related services
- Logistics and fulfilment licence — third-party warehousing and order fulfilment
How to set up, step by step
- Confirm whether you need fulfilment space or only an e-commerce licence
- Reserve the trade name and obtain initial approval
- Select the cluster and facility that matches your volume
- Pay the licence and facility fees and sign the lease
- Set up warehousing and integrate customs and courier arrangements
- Open the immigration file, process visas and begin trading
Documents you need
- Passport copy and recent photograph for each shareholder
- Business activity description and expected order volume
- Two or three preferred trade names
- Parent company documents, attested, for a branch or subsidiary
- Facility requirement specification if taking warehouse space
- NOC from your current sponsor if you hold a UAE residence visa
Popular activities
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Last updated: October 2026
General information, not advice. Fees, packages and visa quotas are set by the free zone authority and change without notice — confirm current terms before applying.